Terms & Conditions

Read our Terms & Conditions to understand the rules and guidelines of our services.

Terms & Conditions | Tekgen

Terms & Conditions

Effective Date: January 1, 2024 | Version: 1.0 (Updated: July 28, 2025)
Summary:These Terms & Conditions govern your use of Tekgen's services and website. By accessing or using our platform, you agree to these rules, responsibilities, and legal obligations.
1. Acceptance of Terms
  • By using Tekgen’s services, website, or enrolling in any program, you agree to comply with and be bound by these terms. If you disagree with any part, please discontinue use.
  • Tekgen offers industry-recognized training programs in safety, technical, and professional development fields.
  • These terms apply to all services delivered through online, hybrid, or on-site models.
  • Our terms are subject to periodic updates. Any changes will be clearly posted on our website.
  • By continuing to use the site after updates, you agree to the revised terms.
  • We reserve the right to change, suspend, or terminate services at our discretion.
  • We expect all users to comply with applicable laws and regulations when using our services.
  • Failure to comply with these terms may result in access restrictions or legal action.
  • All disputes arising from these terms shall be governed by local jurisdiction as outlined below.
  • Users are encouraged to stay updated by checking this page regularly.
  • In case of ambiguity or inconsistency, Tekgen's interpretation shall prevail.
2. Use of Services
  • You must be at least 16 years old or have parental consent.
  • You may not use our services for any illegal or unauthorized purpose.
  • Account security is your responsibility.
  • Access may be revoked in case of abuse, fraud, or policy violations.
3. Enrollment & Payment
  • Enrollment is only confirmed once full payment is made or an official installment plan is approved.
  • All details provided during the application must be accurate and verifiable.
  • Submission of fake documents or misleading information may lead to immediate cancellation.
  • Tekgen reserves the right to accept or reject applications at its sole discretion.
  • Enrolled students must meet the course prerequisites, if any, prior to the start date.
  • Registrations are non-transferable unless explicitly allowed by Tekgen in writing.
  • Enrolled students will receive confirmation and login credentials where applicable.
  • Students must complete necessary onboarding processes to activate their registration.
  • In the event of over-enrollment, a waiting list system may be applied.
  • Misconduct or violation of policies can lead to termination of enrollment without refund.
  • All course fees must be paid as per the advertised or agreed schedule at the time of registration.
  • We accept payments via bank transfer, online gateways, or in-person where applicable.
  • Installment plans are available on request and approval by the finance department.
  • Late payments may incur penalties or suspension of access to classes and materials.
  • No certificates will be issued until all dues are cleared.
  • Refunds, if applicable, are governed by our separate Refund Policy.
  • All prices are subject to change but are locked for enrolled students at the time of registration.
  • We may offer promotional discounts which are not retroactively applicable to past payments.
  • Students are responsible for all transaction fees and bank charges incurred.
  • Failure to honor the payment schedule may result in removal from the course.
4. Intellectual Property
  • All content on our platform, including courses, manuals, videos, and visuals, is proprietary.
  • Users are granted limited, non-exclusive access for personal educational use only.
  • Reproduction, distribution, or resale of any content without written permission is prohibited.
  • Our logos, trademarks, and branding are protected and may not be used without consent.
  • Violation of IP rights may lead to legal proceedings and account termination.
  • Students are not allowed to download or distribute recorded sessions unless permitted.
  • All custom-developed materials remain the property of Tekgen, even if delivered to students.
  • Use of third-party copyrighted material will comply with licensing agreements.
  • We encourage reporting of any misuse or infringement of our intellectual property.
  • Any unauthorized use will be considered a breach of contract and pursued legally.
5. Cancellation & Refund Policy
  • Refunds, if applicable, are subject to our internal refund policy and approval.
  • No refunds are provided once training or digital content is accessed or downloaded.
6. Limitation of Liability
  • Tekgen is not liable for indirect or incidental damages resulting from your use of our services.
  • We are not responsible for delays caused by internet outages or third-party software.
  • We do not guarantee outcomes such as job placement or specific qualifications unless stated.
  • We are not liable for data loss due to hardware failure, malware, or user error.
  • In no event shall Tekgen's liability exceed the amount paid by you for a specific course.
  • All use of the platform is at your own risk and discretion.
  • We disclaim all warranties, express or implied, regarding content accuracy or completeness.
  • Third-party services or links accessed through our website are used at your own risk.
  • We reserve the right to suspend or terminate services without liability under specific conditions.
  • These limitations apply to the fullest extent permissible by applicable law.
7. Amendments to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on our site and effective upon posting. Continued use constitutes acceptance.

8. Governing Law
  • These terms are governed by and interpreted in accordance with the laws of Pakistan, and you submit to the non-exclusive jurisdiction of the courts located in Karachi.
  • These terms are governed by and construed under the laws of the Islamic Republic of Pakistan.
  • Any disputes will be resolved through local courts in Hyderabad, Sindh.
  • You consent to the exclusive jurisdiction of the said courts in any such matter.
  • These terms comply with all applicable consumer and digital law regulations of Pakistan.
  • If any part of these terms is deemed invalid, the remainder shall remain in full force.
  • We may cooperate with government authorities in case of legal investigations.
  • No waiver of rights under these terms shall be deemed binding unless in writing.
  • All communication regarding legal matters must be addressed to our legal department.
  • Translations, if provided, are for convenience and the English version shall prevail.
  • These terms supersede all prior agreements, oral or written, unless specifically referenced.
9. Contact Us